Privacy Policy
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Effective Date: July 28, 2025
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At CC Chimney Services ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
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1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Address (if you request a service)
- Any message you include in our contact forms
- Anonymous website usage data (via cookies and analytics tools)
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2. How We Collect It
We collect information through:
- Our contact forms (for booking or enquiries)
- Email or phone communication
- Cookies (small files stored on your browser)
- Third-party analytics tools (e.g., Google Analytics)
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3. Why We Collect It
We use this information to:
- Respond to your inquiries or booking requests
- Provide chimney sweep services
- Improve our website experience
- Meet legal or insurance obligations
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4. Sharing Your Information
We do **not** sell your data. We may share it only with:
- Service providers like Wix (our website host)
- Legal or regulatory authorities, if required by law
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5. How We Protect Your Information
We use secure systems provided by Wix and trusted third-party tools. We limit access to your data and take reasonable steps to protect it.
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6. Your Rights
You can:
- Request a copy of your data
- Ask us to delete your personal data
- Withdraw consent at any time
To do so, email us at ccchimneyservices@hotmail.co.uk.
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7. Cookies
Our website may use cookies to improve user experience and track website usage. You can disable cookies in your browser settings.
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8. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: ccchimneyservices@hotmail.co.uk
Phone: 0131 664 7460 | 07955766906
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9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information. If you believe we have unintentionally collected data from a minor, please contact us immediately.
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10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this page periodically.
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To learn more about creating a privacy policy, you can visit [this guide] (https://support.wix.com/en/article/creating-a-privacy-policy).